1. Introduction
Welcome to Same Heart Pet Hotel ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.sameheartpethotel.com.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information when you interact with our website:
Personal Information: Name, email address, phone number, and any details you provide through our contact forms or bookings.
Payment Information: If you book services online, payment details may be collected securely through a third-party payment processor.
Usage Data: Your IP address, browser type, operating system, and other technical details about your visit.
Cookies & Tracking Technologies: We use cookies to improve user experience and website performance.
3. How We Use Your Information
We use the collected information for the following purposes:
To process pet hotel reservations and provide customer support.
To communicate with you regarding bookings, promotions, and service updates.
To improve website functionality and enhance user experience.
To comply with legal obligations and prevent fraud or security issues.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
Service Providers: Third-party payment processors and booking platforms that help us manage our services.
Legal Authorities: If required by law to comply with legal requests or investigations.
All third parties are required to keep your data confidential and secure.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, so we encourage you to use strong passwords and protect your personal devices.
6. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data.
Request correction or deletion of your data.
Opt-out of marketing communications.
To exercise these rights, please contact us at [Insert Contact Email].
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
